The inquest also heard that Warbys lung had been punctured during a procedure to insert a central line into her inner jugular vein. They were then sent requests by management for fingerprints with a warning that failure to do so implicates you as being involved in writing the letter. (modern). Find out more about the estates work that is being undertaken at West Suffolk Hospital. It added: The impact of these actions was nothing short of disastrous, not only for the staff directly caught up in the process, but for other members of the trusts staff, the working environment more generally, and for the trusts reputation internally and externally.. 7 November 2011, Inspection Report published 2 August 2010 for West Suffolk Hospital - PDF - (opens in new window), Published Read all 43 reviews We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: Outstanding We spoke with 16 staff including ward managers and other staff in the nursing teams. Instead, she said: The CEO [Dunn] and DWC [Bloomfield] quite wrongly mingled Dr Cs attempt to speak up with an attempt to address their perceptions about conduct.. (01284) 713050, Provided and run by: VideoOn board the worlds last surviving turntable ferry, I didnt think make-up was made for black girls, Why there is serious money in kitchen fumes. We are extremely busy in our emergency department so please use our services wisely. 540 talking about this. The report said it was extraordinary that concerns about the doctor were ignored and rejected by management. Clinical leads and managers at all levels monitored the reports of any incidents such as falls or avoidable infections. 30 January 2020, Our rating of these services improved. General healthcare, medicine, nursing, psychology, management and leadership, study skills and a fiction collection. Staff have been told this is due to his desire to spend more time supporting his family and "providing caring responsibilities as they deal with a period of illness". [3], After joining the National Health Service in 1948, it moved to Hardwick Lane in Bury St Edmunds in 1973. Copyright 2023 West Suffolk NHS Foundation Trust. 540 talking about this. Newmarket, 01284 712 661. The affected hospitals are: West Suffolk, Hinchingbrooke in Cambridgeshire, James Paget and Queen Elizabeth in Norfolk, Airedale in West Yorkshire . [7] At an inquest into the death which commenced at Suffolk Coroner's Court on 16 January 2020,[8] the coroner called for a police investigation into the death. People could not always access services for assessment, diagnosis or treatment when they needed to. Craig Black, the trusts interim chief executive, said: We take full responsibility for failings and shortcomings around the handling of events leading up to and surrounding the whistleblowing and are truly sorry to the staff and families affected. The inspection team included four Care Quality Commission (CQC) inspectors joined by a practising professional who was an experienced nurse manager. 11 April 2014. Staff told us that they relied on their clinical decision making when triaging women and that this meant decisions could vary from clinician to clinician. The hospital, which serves constituents of Health Secretary Matt Hancock, later apologised to the staff involved. Community & mental health inspection reports for West Suffolk Hospital can be found at West Suffolk NHS Foundation Trust. The trust should review the succession planning and development for staff in seconded or interim roles within the maternity service. Service operates Monday - Friday 7am until 7pm Haverhill to West Suffolk Hospital Adult return 8.00 Separate fares for villages, please enquire Concessionary Bus pass holders travel for free, fares are supported by West Suffolk Alliance To book simply call 01638 664304 2 August 2010, In Our rating of services stayed the same. Tens of thousands of the union's health workers were balloted on the offer. It became the Suffolk General Hospital in 1902 and the West Suffolk General Hospital in 1929. Safety concerns included, but were not limited to, infection control, the timeliness of patient risk assessments, patient record keeping, recording and storing of medicines, emergency equipment checks, and mandatory training compliance rates for medical staff. KnowledgeShare. focussed on the Danderyd hospital. Suffolk County Huntington Hospital 270 Park Avenue Huntington, NY 11743 (631) 351-2000 Mather Hospital 75 North Country Road Port Jefferson, NY 11777 (631) 473-1320 Peconic Bay Medical Center 1300 Roanoke Avenue Riverhead, NY 11901 (631) 548-6000 South Oaks Hospital 400 Sunrise Highway We don't rate every type of service. 20,270 - 21,318 a year. The rising cost of living pressures can affect any one at any time. we have taken enforcement action. If you find something here that is incorrect and needs changing please tell us about it. there are some services which we cant rate, while some might be under appeal from the provider. Service operates Monday Friday 7am until 7pm, Haverhill to West Suffolk Hospital Adult return 8.00, Separate fares for villages, please enquire, Concessionary Bus pass holders travel for free, fares are supported by West Suffolk Alliance, The service makes life bearable for anyone living alone. [13], In January 2018 the hospital was rated outstanding by the Care Quality Commission, one of only seven general hospitals in England awarded the highest possible rating. [14], The Care Quality Commission conducted an inspection of West Suffolk Hospital between September and October 2019. Ensure a robust process for data management with regard to medical photography and comply with all information governance protocols including informed consent, data protection, tracking and tracing and appropriate audit systems implemented to ensure quality improvement. The three wards where we spent most of our time were chosen as they had a high proportion of older people, as this was the focus of the dignity and nutrition inspection (DANI). Ramp access; induction loop; washroom for disabled users and lift to lower floor meeting rooms. 2023 BBC. Any other browser may experience partial or no support. View photos. An anonymous letter sent to Warbys husband highlighted errors in her treatment. Salary: 27055.00 to 32934.00 a year. The pharmacy service was excellent in providing take-home medications for patients. They set up outreach clinics in GP premises and held telephone clinics so that patients could stay in their own surroundings. Ahead of the upcoming Bank Holiday strike, Steve Barclay took the Royal College of Nursing union into a high court showdown to call off the May 2 portion of their 48-hour strike. The hospital was built in a former Ordnance Depot in Hospital Road in Bury St Edmunds. The provider had good arrangements to promote effective performance of the service. All Providers Accepting New Patients Video Visit . Getting To The Hospital Collapse all Expand all By Road View By Bus View By Train View The incident contributed to the hospital in January 2020 becoming the first to be relegated by Care Quality Commission (CQC) inspectors from outstanding to requires improvement. An appointment with a doctor at a vrdcentralen (healthcare centre) or via huslkarjour (on-call doctor), and a visit to the nrakuten (urgent care centre) costs SEK 1,800. The hospital had not told the family about problems with Nunn's care before a whistleblower sent them a letter. Trust management were accused of carrying out a "witch-hunt" after staff were asked for fingerprints and handwriting samples in an attempt to find the author of a letter that was sent to the husband of a deceased patient. We have continued to monitor the trust closely and carried out this unannounced inspection to follow up on the actions taken by the trust to address the safety risks to patients. and computer files. Safe and effective were rated as requires improvement, caring and responsive were rated good and well led was rated inadequate. All rights reserved. People told us they were offered enough food and drink. Doctors did not realise the mistake and then treated her with insulin to bring the blood glucose levels down, despite the risk this carried of brain damage. West Suffolk Hospital serves a population of approximately 275,000 people, over an area of roughly 600 square miles. No rating/under appeal/rating suspended Hinchingbrooke Hospital, which is of similar design, has. HLG Nursing, part of Health Libraries Group, CILIP, East of England Electronic Library Management System, Josiah Richardson - Snr Library Assistant, Laura Wilkes - knowledge and Library Services Manager, Health Library & Information Services Directory, 2023 NHS England Workforce, Training and Education Directorate and the CILIP HLG. Unfortunately, what happened here was the opposite.. We spoke with 21 members of staff including medical and midwifery staff, maternity care assistants and service leads. Ely, 01284 713000. We last inspected the maternity service between 24 September 2019 and 30 October 2019. Free access to all WSFT staff, staff of WSFT partner organisations (community etc), Medical and Nursing students and Libraries in the SEEDS scheme. The trust should ensure that the nutrition, hydration and toileting needs of patients are met when recovery is utilised as a step down area from CCU. Outram found that trouble began when a consultant anaesthetist doctor was seen injecting himself with drugs in November 2017, prompting some of his senior colleagues to raise the alarm. We took into account the current ratings of services not inspected this time. Our rating of services went down. Nick Jenkins will leave his role as medical director, while chief operating officer Helen Beck is to retire. Good One person told us 'Staff treat me with respect and they talk to me politely. [12] A whistleblower alleges a doctor involved in Nunn's care had previously endangered patients by injecting himself with drugs while on duty. Another person said about the staff 'They are wonderful.' All staff were helpful, open and dynamic. You may search our catalogue and those of other health libraries within the East of England via our Open Public Access Catalogue (OPAC). [3] The hospital received extensive publicity when Myra Hindley, the Moors murderer, died there in November 2002. We visited three surgical wards to observe the support provided to people at the evening meal. Official information from NHS about West Suffolk Hospital including contact details, directions, opening hours and service/treatment details This page requires that Javascript is enabled in your browser! The former health secretary, Matt Hancock, chats to Stephen Dunn, former chief executive of West Suffolk NHS foundation trust, and the hospital's then medical director, Nick Jenkins. West Suffolk NHS Foundation Trust. In rating the hospital overall, we took into account the current ratings of services not inspected this time. Staff zone. Originating in the 11th century, it was rebuilt in the 12th and 16th centuries as a parish church . The 57-year-old was given glucose instead of saline fluid through an arterial line in one operation, suffered a punctured lung during another and a week later contracted a fungal infection. We carried out this unannounced focused inspection to follow up on the issues we identified in our 2019 inspection. However, if you are unsure about where to go, please call NHS 111 before coming to our emergency department who can best advise you on your next step. The trust should ensure the principles of infection control are appropriate and monitored within the critical care unit for caring for potentially infectious patients. 0172-7788, Topics: Education Centre 1st Floor. All felt victimised, Outram noted. Processes for identifying, recording, escalating and managing risks across the organisation were not always fully effective or undertaken in a timely manner. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. The inquest heard that during one of Mrs Warbys operations the wrong fluid had been used in an IV drip. Due to the significant concerns within the maternity service we undertook enforcement to enable the improvement of safety within the service. The BBC is not responsible for the content of external sites.
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